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Customer Service

Since its establishment, Beijing Yihaowei Company has adhered to a high‑standard maintenance philosophy, striving to provide the best possible service to its customers.

 

As of the end of 2020, Yihaowei Company had provided over 30,000 hours of on-site repair services to customers across various regions and industries, repairing a total of 1,500 units of Dana torque converters, transmissions, and drive axles.

 

Our service philosophy is: never let our customers pay a single unnecessary penny.

 

Today, we not only have a full‑range, DANA‑branded service and repair team that swiftly addresses all customer maintenance needs, but we also offer a comprehensive suite of solutions, including technical consulting, repair training, operational best practices, and fault diagnosis.

 

Deputy General Manager: Wu Xizhen, Chief Supervisor of Maintenance Services, Senior Maintenance Technician

 

Phone: 183 1021 5741

Email: wuxizhen@beost.com.cn